Technical Support for EBMX Products only!
If you have a question, please just call. We have a team of rider support agents ready to help. If your question is X-9000 related, please also utilize the EBMX X-9000 Controller Group on Facebook. A QR code link to the group is on the card inside your box, or follow this link.
Some brief instructions and advice for when you first receive your EBMX battery:
- Please fully charge your battery before installing into your bike.
- Please install the battery clip that will come with your package and carefully place the new battery into the frame. It will fit, but it will be a tight squeeze. You do not need to force it.
- Please review the Battery Function Diagram
Battery Function Diagram
Have an EBMX 60v Talaria battery and your % is not showing correctly? Here’s a way to sync the battery % with your oem EggRider display: VIDEO
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E Ride Pro installation video
If you are having issues with your E Ride Pro not turning on, the fix is quite simple.
